Last updated: October 2026
This Privacy Policy describes how QWEB Group LLC ("QWEB Group", "QWEB", "we", "us", or "our") collects, uses, stores, and protects information when you use our services, applications, and related features.
We are committed to handling personal information responsibly and transparently, while collecting and using only the information reasonably necessary to provide, operate, secure, and improve our services.
Depending on how you use our services, we may collect or process the following information:
Users should not submit sensitive personal information unless it is strictly necessary for the requested service and they are authorized to provide it. If you provide personal information relating to another individual, you are responsible for ensuring that you have the appropriate authority, permission, or legal basis to do so.
QWEB may allow you to connect external services, including scheduling, email, messaging, customer relationship management, file storage, and other productivity or business systems.
QWEB accesses information from a connected service only after you authorize the connection and only within the scope of the permissions granted. Information obtained through these integrations is used only as necessary to provide or improve the user-facing features you request or authorize.
Depending on the permissions granted, QWEB may access information required to identify your account, retrieve relevant data, and allow authorized automated features to view, create, update, or manage information within a connected service.
Information obtained through connected services is not sold or provided to advertising platforms, data brokers, or information resellers. Access to such information is limited to providing the requested functionality, maintaining security, complying with applicable requirements, and supporting the operation of the service.
You may disconnect an integration or revoke previously granted permissions at any time through the available QWEB controls or, when applicable, through the account or permission settings provided by the connected service. Revoking access may cause related QWEB features to stop functioning.
We use information as reasonably necessary to:
Certain QWEB services use artificial intelligence and automated technologies, including technologies provided by third-party service providers. Information submitted by users, or obtained through integrations they have authorized, may be processed by these technologies when necessary to provide the requested functionality.
AI-enabled features may generate responses, process information, assist with workflows, and perform actions on your behalf when requested or expressly authorized by you. The information processed depends on the feature being used and the permissions you have granted.
We do not sell your personal information. We may share or allow information to be processed only when reasonably necessary for the operation of our services, including with:
Payments are processed by third-party payment service providers. QWEB Group does not store complete credit or debit card information.
We adopt technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, maintain security, resolve disputes, or comply with applicable legal and contractual obligations.
Users may delete individual conversations and other available content through the service controls and may also delete their account directly through the system.
Certain information may remain for a limited period when required by law, necessary for security or fraud prevention, or temporarily retained within backup and recovery systems until replaced through their normal operational cycle.
Subject to applicable law, you may:
Some information may be retained where necessary to comply with legal obligations, protect rights, maintain security, prevent fraud, or for other purposes permitted by applicable law.
QWEB operates internationally and uses technology and service providers that may process information in countries other than your country of residence. Where applicable, such processing is handled in accordance with applicable data protection requirements.
QWEB's consumer services are intended for adults and are not directed to minors. If we become aware that personal information has been provided by a minor in connection with a consumer service, we may take appropriate steps to restrict access or delete the information, as applicable.
QWEB services may use cookies and similar technologies when necessary to operate the service, maintain preferences, improve the user experience, and support security and technical functionality. You can manage cookie permissions through your browser settings where applicable.
We may update this Privacy Policy from time to time to reflect changes in our services, practices, or applicable requirements. When changes are significant, we will provide appropriate notice through our services, by email, or by other reasonable means.
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at digital@qwebgroup.com.